Legal

Privacy Policy

Last Updated: August 26, 2026

Go-Borrow LLC respects your privacy. This Privacy Policy explains how we collect, use and protect information when you visit our website, contact us, request vehicle availability or enter into a rental relationship with us.

Information we collect

Depending on how you interact with Go-Borrow, we may collect:

  • Name, phone number and email address
  • Rental inquiry details, requested rental dates and preferred vehicle
  • Information you submit through forms or messages
  • Driver and identification information when you proceed with a rental
  • Rental records related to your rental history with us
  • Insurance-related information when applicable
  • Payment-related information when applicable

Driver, identification, insurance and payment information is collected as part of the rental process rather than through this website.

How information is used

Information may be used to:

  • Respond to inquiries and communicate with customers
  • Confirm vehicle availability and provide pricing
  • Administer rentals and verify rental eligibility
  • Maintain business records and prevent fraud
  • Support customers during and after a rental
  • Meet legal or insurance-related obligations

Marketing communications

Go-Borrow may use contact information to communicate rental offers, promotions, service updates and other marketing messages where permitted and subject to any consent required by applicable law. Customers may opt out of promotional communications at any time.

Operational communications may still be sent when necessary to administer an active rental or respond to a customer request.

Vehicle telematics

Certain rental vehicles may use GPS or telematics technology for legitimate fleet-management, security, mileage, vehicle-location and recovery purposes, as further described in the applicable Rental Agreement.

Sharing information

Information may be disclosed where reasonably necessary:

  • To administer a rental
  • To service providers that support our business operations
  • To insurers when applicable
  • To payment processors when applicable
  • In response to lawful requests
  • To protect Go-Borrow's legal rights and property
  • As required by applicable law

Go-Borrow does not sell customer personal information.

Data retention

Information may be retained for as long as reasonably necessary for rental administration, customer service, business records, legal obligations, insurance matters and dispute resolution.

Security

Go-Borrow uses reasonable administrative and technical safeguards to protect information. However, no electronic system can be guaranteed to be completely secure.

Applicable law

We handle personal information in accordance with applicable Florida and federal privacy and data-security laws.

Changes

We may update this policy as our website or business practices change. The date above reflects the most recent update.

Contact for privacy

Go-Borrow LLC

info@go-borrow.com
+1 (305) 833-2555

Administrative Office & Mailing Address
1100 Brickell Ave, Suite 4
Miami, FL 33131

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